- recent - | Ugly Duckling - Sturbridge Massachusetts Restaurant Reviews This review has been submitted by a visitor to our site. Rating: 1 / 5 Terrible service by waiter/manager! Food was awful! Waiter/Manager made double charges to the bill, to which he admitted to, but was not apologetic to fix it. Brought over burnt food, and tried to make it come seem like it was suppose to be that way. Very POOR management!I work at a local hotel and until this experience I have been sending guests over to the restaurant, NO LONGER WILL THAT HAPPEN! Massachusetts Restaurant Review List Add a Review Do you have comments about a restaurant in Massachusetts? Just enter its review below, and the information will be submitted for consideration! Restaurant Name City Rating (1-5 stars, 5 is best) Comments Are You Human? What is the sum of 4 + 1? Tweet